Solutions
Appointment reminders that keep WIC communication on track
DigiConnect powered by InTouch Connections helps WIC agencies deliver timely, automated reminder messages that reduce missed appointments, support staff efficiency, and make it easier for participants to stay connected in the language they prefer.
Overview
Built for reliable reminder workflows
Appointment reminders should do more than send a message. DigiConnect supports WIC programs with configurable outreach that fits clinic operations, participant needs, and multilingual communication requirements.
Automated scheduling outreach
Send reminder messages at the right point in the appointment cycle so participants receive clear, timely prompts before upcoming visits.
Two-way participant response
Enable replies that help staff confirm attendance, answer questions, and manage follow-up without forcing communication into a one-way channel.
Language-ready communication
Support outreach in virtually any language so reminder programs can better serve diverse participant populations across local agencies and statewide systems.
Flexible program configuration
Adapt timing, message content, and workflows to local processes, custom requests, and the operational realities of WIC service delivery.
Benefits
Why agencies use reminder automation
Use Cases
How reminder programs support WIC operations
DigiConnect appointment reminders can be tailored to different communication needs across enrollment, certification, follow-up, and ongoing participant engagement.
