Solutions
WIC outreach that reaches more eligible families
DigiConnect powered by InTouch Connections helps WIC agencies strengthen outreach with automated messaging, multilingual two-way chat, and responsive support built for public health programs.
Overview
Built for modern WIC outreach
From first contact to follow-up, DigiConnect gives WIC programs a practical outreach workflow that is easier to manage and more responsive to participant needs.
Multilingual messaging
Reach participants in virtually any language through automated texts and integrated two-way chat that supports clearer communication.
Medicaid-to-WIC outreach
Support enrollment and awareness efforts with targeted outreach campaigns designed to connect eligible families with WIC services.
Team notifications
Send chat notices to individuals or teams so staff can respond quickly when participant questions or documentation need attention.
Flexible program support
Work with a partner known for agility, responsive customer service, and feature development shaped by real WIC program requests.
Why DigiConnect
Outreach that supports staff and participants
Experience
Deep WIC expertise at scale
25
Years of WIC support
A long track record helping WIC agencies communicate with participants more effectively.
38
State agency contracts
Broad experience supporting statewide communication needs and public-sector program requirements.
Hundreds
Local agencies served
Extensive work with large metro programs and local agencies across the country.
DigiConnect-led projects have also been selected by the USDA for testing and later presentation, underscoring the team’s depth of WIC program knowledge.