Solutions

Participant engagement that keeps WIC communication active

Support timely, two-way communication with participants through automated messaging, multilingual outreach, and responsive workflows that help WIC teams stay connected across every stage of service.

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Overview

Built for consistent outreach

DigiConnect powered by InTouch Connections helps WIC programs engage participants with communication tools designed for clarity, speed, and follow-through. The platform supports outreach that feels organized for staff and accessible for families.

Two-way messaging

Enable real conversations so participants can ask questions, confirm details, and respond without unnecessary barriers.


Multilingual communication

Reach participants in virtually any language to improve understanding and reduce missed connections.


Targeted notices

Send updates to individuals or groups when schedules, requirements, or program information changes.


Responsive support

Backed by a team focused on agility, custom requests, and dependable service for WIC agencies.

Why it matters

Engagement tools that support participation

Reduce communication gaps

Keep participants informed with timely reminders, notices, and follow-up messages that support ongoing engagement.

Make communication easier

Use familiar mobile messaging to help participants respond quickly and stay connected to program staff.

Support staff efficiency

Give teams a practical way to manage outreach, answer questions, and maintain continuity across participant interactions.

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Appointment follow-through

Encourage participants to confirm visits, respond to reminders, and stay informed before scheduled appointments.

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Program communication

Share updates, answer routine questions, and keep communication moving between staff and participants.

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Ongoing outreach

Support enrollment, retention, and service continuity with messaging workflows tailored to WIC program needs.

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Learn how DigiConnect powered by InTouch Connections can help your WIC program improve communication workflows, support participant responsiveness, and deliver more connected service.

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info@digiconow.com

501-417-7758

Serving WIC programs nationwide